Frequently Asked Questions
Everything you need to know about our premium protective outerwear.
What materials are used in Rain Guards outerwear?
Our garments are crafted using high-performance, recycled polyester treated with a proprietary DWR (Durable Water Repellent) finish and reinforced with sealed seams for maximum waterproofing.
How do I determine my correct size?
We provide a detailed size guide on every product page. Our cuts are designed for layering, so we recommend ordering your standard size unless you prefer an oversized fit.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Are your products eco-friendly?
Yes, sustainability is at our core. We use PFC-free coatings and 100% recycled fabrics to ensure our rain gear protects both you and the planet.
How should I care for my Rain Guard jacket?
To maintain the waterproof coating, machine wash on a cold, gentle cycle with a specialized technical detergent. Avoid fabric softeners and tumble dry on low heat to reactivate the water repellency.